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Privacy policy

Privacy Policy

At The Dressing Lounge, we are committed to set the highest standards to secure transactions as well as personal information.
Please read the following statement to learn about our information gathering and dissemination practices.

Note:
In our constant endeavor to better our service, we will continue to update these policies. Hence, we request you to check back time and again.

Data that we collect

When you visit our website we collect, store and process your personal information to provide you a smooth and customized experience. We may track information about your behavior on our website and can use this information to do internal research on our users demographic, interests and behavior to better understand, protect and serve our customers.

Use of Cookies

We use cookies on our website to track webpage flow, to gather information and to create statistical data about our visitors and their use of our site in order to measure promotional effectiveness.

We also collect information such as:

  • If you choose to buy on the Website, we collect information about your buying behaviour.
  • If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details.
  • If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information and will retain it as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
  • If you send us personal correspondence, such as emails or letters about your activities or postings on the Website, we may collect such information into a file specific to you.
Sharing your Information

Your actual order details and personal details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those, which are open, and those, which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords.

We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not use the site.

 
Credit Check and Fraud Prevention
 
Other uses of your personal information

We may also send you other information about us, the Site, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the subscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscription from the other.

Third Parties and Links

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies.

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers when we collect payment card details electronically. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.